Shahi Solutions (“Shahi Solutions”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
- Information you provide — such as your name, email address, phone number, company details, and any message content you submit through our contact forms, WhatsApp, or email.
- Project information — details, files, and requirements you share with us to scope and deliver a project.
- Usage data — such as your IP address, browser type, device information, pages visited, and interaction data collected automatically through cookies and analytics tools.
2. How We Use Your Information
- To respond to your inquiries and provide quotations, consultations, and support.
- To design, develop, and deliver the products and services you engage us for.
- To send project updates, invoices, and service-related communications.
- To improve our website, services, and user experience.
- To comply with legal, tax, and regulatory obligations.
3. Cookies & Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control or disable cookies through your browser settings, though some features of the site may not function as intended without them.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with trusted third-party service providers (such as hosting, payment gateways, and communication tools) only to the extent necessary to deliver our services, or where required by law, regulation, or legal process.
5. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements. Project assets are handled in line with our Terms & Conditions.
7. Your Rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential communications at any time. To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of those third-party websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at request.sdec@gmail.com or +91 85903 71761.
Shahi Solutions, 2105, F1, T2, Hilite Business Park, Palazhi, Calicut, Kerala - 673016.